Job description
Our client is looking for confident and enthusiastic leader for their Palm Desert store.The ideal candidate must have a natural selling ability, enthusiasm, strong communication skills, a strong sense of aesthetics, motivation to build relationships and their business, and an appreciation for luxury goods and our exclusive clientele.
The ideal candidate will have 5+ years’ of experience in luxury management. Responsibilities will include ensuring customer service levels meet and exceed our customer's expectations, developing and maximizing the client base, and daily store operations.
Essential Responsibilities:
- Manage the selling environment including the adherence to selling floor assignments and ensuring impeccable customer service.
- Maximize the sales performance of the staff through product knowledge education, coaching selling and clientele skills and reviewing individual transaction statistics on a regular basis.
- Assist Sales Professionals with the achievement of their individual goals by monitoring the suggestive selling process and providing timely feedback and direction.
- Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all personnel.
- Develop a specific plan to ensure compliance with thank you note guidelines, telephone and email outreach goals and assist with supervision of communication content.
- Lead by example and ensure a respectful selling environment is maintained at all times. Requirements: - Minimum 5+ years of selling and management experience in the luxury retail environment
- Professional sales development skills
- Exceptional interpersonal skills
- Strong leadership qualities and the ability to communicate effectively with all levels within the organization and our customer base.
Thank you!